Student Laptop Center
Location: McKillop 008
Office: (401) 341-7873
E-mail: laptops@salve.edu
Hours: Monday through Friday, 9 a.m.-5 p.m.
FAQ
Program FAQ
Do I have to participate in the laptop program?
No. There is no policy against bringing your own computer. However, Salve Regina will not offer support for computers outside the program.
What if I bring my own computer? Can it connect to Salve Regina's residential network or the wireless network?
In both cases, it is possible to connect your own computer to either of Salve Regina's networks. Instructions will be posted online and at the student laptop center. Keep in mind, however, that you are responsible for setting this up on your own and the Office of Information Technologies can only offer limited assistance.
Can I purchase an Apple laptop through the program?
Yes. You will be able to purchase the Apple laptop through the program. The recommended Apple laptops will be made available after July 5 when all of our incoming students have received their Salve e-mail address and network credentials. A link will become available once our students log into the MySalve student portal.
Will I have administrative access to my laptop?
The Office of Information Technologies puts no restrictions on your laptop. You will have full access and are free to install any programs.
Does my laptop belong to me?
Yes. Your laptop will become your personal property upon purchase. You are free to keep it after graduation or if you withdraw from the University prior to graduation.
Will my laptop be network ready?
Your laptop will be configured to connect to Salve Regina's wired network without additional setup.
Will I use my laptop in every class?
Not necessarily. The amount you use your laptop in classes will depend on the individual instructor and your preferences.
What if my laptop is stolen?
You are responsible for loss or theft of your laptop. You should check with your parents' personal insurance agent as many homeowners or renters policies cover theft or damage. If your parents do not have coverage for theft or damage to laptops, you are highly advised to purchase supplemental personal property insurance. For more information, call the Business Office at (401) 341-2900.
Where can I find more information about Salve Regina's laptop program?
Keep checking this website for the latest information.
Technical FAQ
Who takes care of my laptop if it isn't working properly?
Your HP recommended laptop is covered by a four-year warranty and provides coverage for accidental damage, including drops/falls, an electrical surge or spills. Your Apple recommended laptop is covered by a three-year warranty. You can bring your laptop to the student laptop center in McKillop 008 to have it diagnosed and/or repaired.
Do I have to be a computer whiz?
No. Anyone who is comfortable with using Web browsers and word processing will be able to use the computer effectively. General instruction material will be provided.
Will my laptop support external hardware?
Yes. USB peripherals such as mouse, keyboard, hard drives and Flash drives will be supported.
What software and operating system will I use?
Windows 7 Enterprise Edition will be available for the HP recommended laptop and OSX 10.6 Snow Leopard will be available for the recommended Apple laptop.
Will operating system and software updates be available to me?
All licensed software and operating system updates will be made available to actively enrolled students.
Can I connect to the network from home?
No, not directly to the residence network. You will be able to access webmail and other web services such as My Data, My Information and WebCT via the My Salve institutional portal.
Do I need a printer?
No. Access to public printers will be provided through the network and instructions will be provided. If you wish to use your own personal printer, you must provide your own.